FAQ

How long is the shelf life of the food products?
All of our products have a shelf life of at least 3 to 6 months. If you should ever receive an item that has a too short expiry date, you can contact us at any time.

Why haven’t I received a confirmation email from Indira Indian Foods?
Please always check the spam folder in your email inbox and feel free to contact us if you have any further questions.

Why hasn’t my refund been credited to my account yet?
Please note that it can take 7 to 14 working days for the amount to be transferred to your account.

What if an item is damaged, a wrong item was delivered, or something is missing?
We apologize for the inconvenience. Get in touch with us and we will find a solution together.

Can I edit my account information?
You can manage your delivery address, email settings and password all by yourself online.

Where do I enter my voucher code?
When you’re ready to check out, just enter your coupon code in the checkout box and click “Apply Coupon”.

EnglishGerman